Payment Policy

Last Updated: May 2026

Welcome to Novidone (www.novidone.com). Your security, privacy, and shopping transparency are our absolute operational priorities. This Payment Policy outlines the secure payment methods we accept, our billing protocols, and our compliance frameworks. All commercial transactions on this platform are legally managed and governed by our parent entity, SADLERS PTY LTD (ACN: 697 268 410), based in New South Wales, Australia.

1.  Currency Transparency (United States Dollars - USD)

All prices, shipping calculations, and transactions displayed on www.novidone.com are strictly denominated and processed in United States Dollars (USD).

  • No Hidden Merchant Fees: The price listed on the product page, combined with any applicable state taxes at checkout, represents the final total amount you will be billed. Novidone does not charge any hidden dynamic pricing fees, administrative handling fees, or processing surcharges.
  • International Transactions Notice: Because our parent company resides in Australia, some financial institutions or credit card issuers may independently apply a minor "Foreign Transaction Fee" or "Cross-Border Fee" depending on your bank's local policy. Please note that this fee is levied solely by your issuing bank, not by Novidone, and is outside our operational control.

2. Authorized Methods of Payment

To ensure a seamless and highly flexible checkout experience for our customers in the United States, we support a fully integrated network of secure payment gateways. We currently accept the following methods of payment:

  • Major Credit and Debit Cards: Visa, Mastercard, American Express (AMEX), and Discover.
  • Accelerated Digital Wallets:  Google Pay (available dynamically at checkout depending on your device compatibility).

*Note: We do not accept cash on delivery (COD), bank wire transfers, personal checks, or mail-in money orders. All payments must be fully cleared digitally before an order enters our 1-3 business day handling and fulfillment queue.

3. Bank-Grade Security & Encryption Compliance

Shopping at Novidone is entirely secure. We protect your digital footprint and sensitive financial credentials by enforcing industry-leading regulatory frameworks:

  • SSL Encryption Technology: Our entire infrastructure is fortified with a 256-bit Secure Sockets Layer (SSL) encryption protocol. This ensures that all personal data, checkout commands, and communication transmitted during your purchase are entirely unreadable to third parties.
  • PCI-DSS Level 1 Compliance: Our e-commerce checkout infrastructure is certified compliant with the Payment Card Industry Data Security Standard (PCI-DSS) Level 1. This represents the highest globally recognized security standard for online retailers.
  • Zero Data Retention Policy: Your full credit card numbers, CVV security codes, and financial authentication details are securely tokenized and passed directly to our encrypted payment processors. Novidone never views, stores, or captures your raw credit card information on our servers.

4. Order Billing & Authorization Protocol

When you click the "Pay Now" button at the final stage of our secure checkout:

  1. Our payment gateway will immediately issue a standard electronic authorization request to your bank to verify fund availability.
  2. Once authorized, your account will be billed immediately in USD, and you will receive an automated, itemized Order Confirmation Invoice via the email address you provided (info@novidone.com if contacting support).
  3. If an order is flagged by our automated fraud detection system as high-risk, we reserve the right to temporarily hold the order and contact you for standard identity verification to ensure credit card owner safety. If verification fails, the transaction will be cancelled and fully refunded within 24 hours.

5. Sales Tax Policy

Novidone complies fully with the marketplace sales tax regulations mandated across the United States. Sales tax, if applicable, is computed mathematically based on your exact zip code and shipping destination. Any applicable state or local tax will be clearly broken down and displayed as a separate line item on your final checkout screen before you commit to payment. There are zero retroactive or unexpected tax fees added post-purchase.

6. Corporate & Legal Accountability Desk

For explicit transparency regarding financial transactions and commercial operations, please refer to our verified legal entity details below:

Legal Requirement Corporate Registration Details
Registered Corporate Owner: SADLERS PTY LTD
Statutory Registration Number: ACN: 697 268 410 (New South Wales, Australia)
Authorized Director: SHANE RUSSELL
Headquarters Address: UNIT 5, 11 CLYDE ST, NORTH BONDI, NSW 2026, Australia
Financial Support Email: info@novidone.com
Billing Inquiries Phone: +61 (493) 000169